Holiday Inn Hotel Detroit Metro Airport, an IHG Hotel
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Close to the airport, good shuttle service. It was clean. The desk clerk was friendly & accommodating. Since this was our first time we needed shuttled service to to the motel, I suggest the desk clerks be sure to tell customers when they call for the shuttled to tell them not only to go to ground transportation but to be sure to go to the area that is where the shuttles pick up people. We were waiting in the wrong end of the pick up area, yet when I told the desk clerk where we were waiting (it was on the opposite end of the waiting area) she didn’t explain where we needed to wait. Partly our fault, we didn’t realize how far apart we were from the shuttle pick up. meh
Diane
лютий 2023 р.
Marylin at the front desk was kind and helpful from the time I called from the airport (not sure how to get shuttle) to checking me in, and to helping me find a way to tip my shuttle driver! Thanks Marylin! You made my stay! The next morning, I reached out to the front desk to borrow a mouse pad, and the gentleman at the desk allowed me to borrow one! Simple but super helpful!
Jennifer
січень 2023 р.
I liked that the room is equipped with good shower products. After traveling for 12+ hours we were picked up on time by the shuttle bus. We got checked in and were very pleased with the comfort and cleanliness of the room!
Morgan
лютий 2024 р.
The bed and different pillow selections were terrific. I had a great night's sleep, the best of my entire trip. The liquid soaps and lotions were nice and everything was very clean.
Kathleen
жовтень 2022 р.
Everything was great prices are high for everything goin on but I won’t stay anywhere else and breakfast is great jus maybe till ten for us whom get in late !
Sara-ann
жовтень 2024 р.
staff at the front desk -Very friendly & helpful on site bar & restaurant - very good service location - 8-10 minutes from arrivals the room was great.
Guy
травень 2022 р.
The conjoined rooms were great and the ease it was to request them. The beds were amazing! So comfortable.
Danyelle
липень 2023 р.
Staff was friendly, pool stayed open late, breakfast was awesome with an awesome cook, cleaning staff was helpful. Last day they could not provide breakfast but they gave a refund & they were so awesome with other things in the facility I was willing to overlook that that had happened.
Jestine
січень 2022 р.
When I booked it said breakfast would be included well that was complete lie on the property end it said no but still no breakfast you would think for 187 breakfast would have been included
Carlene
вересень 2022 р.
The amenities, WiFi, clean linen, room size, and breakfast! Everything was really nice!
Elizabeth
лютий 2024 р.
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